Alignment is not a feeling. It is a decision.
Your team has goals. They don’t have a shared picture of what winning looks like.
Fuzzy Goals is the conversation your leadership team hasn't had yet. It is structured, facilitated, and designed to leave every person in the room with the same felt sense of what progress looks like. Before a single KPI gets set.
Designed for leadership teams of four to ten. Half day or full day.
Why SMART goals aren't enough.
SMART goals are useful. But they are a finishing tool, not a starting one.
They answer how far, how fast, by when. What they cannot answer is: why does this progress matter — and what does it feel like when we are truly moving toward it?
"Never let a fixed goal replace an unfixed understanding of progress."
Fuzzy Goals doesn't replace SMART targets. It builds the foundation that makes them meaningful.
How it works:
from scattered intent to shared direction
Read the book
Fuzzy Goals: The Story of How The Grand Departmental Drove Progress
Before the workshop begins, your leadership team reads this. A business parable about a leadership team rowing in circles - and the moment they finally stopped. It makes the methodology tangible before anyone's in the room together.
Frequently Asked Questions
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Fuzzy Goals is a leadership alignment framework developed by Selene Chin, Principal Consultant of The Progress Practice. It builds the collective conviction that moves leadership teams from scattered intent to shared direction.
The framework addresses a specific gap: a leader can see their vision clearly, but by the time it moves through a team into daily execution, it often gets diluted, interpreted, and approximated until what comes out the other end barely resembles the original. Fuzzy Goals closes that gap by giving a structure precise enough to act on, without forcing premature certainty on things that are still genuinely unclear.
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They share a name and nothing else. The term "fuzzy goals" also exists in design thinking and innovation circles, where it describes goals deliberately left undefined to protect space for creative discovery, the idea that a project with too much early precision forecloses unexpected and more valuable outcomes.
The Progress Practice's Fuzzy Goals is the opposite kind of tool. It is a structured, six-element architecture for building leadership conviction and shared direction. It does not advocate for vagueness. It gives a name and a place to the parts of a vision that are genuinely still forming, so they can be worked with deliberately rather than left to dissolve quietly on the way to execution. Where the design thinking concept protects ambiguity, this framework resolves it.
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Fuzzy Goals is built on five elements: North Star, the long-term direction. Picture of Progress, a vivid, specific image of what progress actually looks and feels like. Cornerstones, the small number of commitments that anchor movement toward that picture. Stewards, the people accountable for keeping each Cornerstone alive. And Form, the operating rhythm that keeps the whole structure honest day to day.
Form holds three working components. Daily Touch, a named daily discipline that keeps the work alive in the everyday. Form Check, a regular review of whether activity is tracking toward the Cornerstones. And Expression, a calibration loop that signals whether movement is on track and triggers a return to the Cornerstones when it isn't.
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All three. The same six-element architecture has been applied and holds at the individual level, the team level, and the organisational level. What changes by scale is the time horizon and the stakes, not the underlying structure.
A leadership team uses it to build shared conviction around strategic direction. An individual can use it to bring the same discipline to a personal goal. The framework does not need to be reinvented for each context, only recalibrated.
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Fuzzy Goals was developed by Selene Chin, Principal Consultant of The Progress Practice. She has thirty years of brand strategy and leadership experience across Asia Pacific, and authored a business parable exploring the framework's core ideas under the pen name Lili Chien.
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A Fuzzy Goals engagement runs in two parts.
It begins with an intensive one to two day session where the leadership team defines North Star, Picture of Progress, Cornerstones, and Stewards together. By the end, the team has a clear, shared direction, a specific picture of what progress looks like, and named accountability for each Cornerstone.
That is followed by several weeks of weekly accompaniment to install Form. This is where Daily Touch, Form Check, and Expression actually get tested in the rhythm of real work, not just defined on paper. Drift gets caught early. Adjustments happen in real time rather than being left until the next strategic review.
The result is not a document the team files away. It is a working rhythm they have actually run, with the discipline to keep it alive after the engagement ends.